Shipping policy

At Astron Marketer, we aim to deliver your favourite products conveniently and reliably across India.

1. Shipping Rates

  • Free Shipping: We do not charge shipping or handling fees on orders.

  • Cash on Delivery (COD): A nominal fee of ₹11 applies to orders placed using the Cash on Delivery option.

Any applicable COD fee will be displayed at checkout before you place your order.

2. Order Processing

We strive to process orders as quickly as possible.

  • Orders are generally processed and handed over to our delivery partner within 2–3 business days.

  • Our regular business days are Monday to Friday, excluding public holidays.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Processing times may occasionally vary due to high order volumes or other unforeseen circumstances.

3. Shipping and Delivery Time

Orders are shipped within India through our courier and delivery partners.

We aim to deliver orders within 7 days, subject to the delivery estimate provided during order confirmation, the destination, courier availability and other operational circumstances.

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, service disruptions or circumstances beyond our control. If a delay occurs, we will make reasonable efforts to assist you with delivery updates.

4. Shipping Address

Orders will be delivered to the shipping address provided at checkout. Please ensure that your name, complete address, PIN code and contact details are accurate.

If you need to correct your address, contact us as soon as possible at astronmarketer@gmail.com. Address changes may not be possible after an order has been processed or dispatched.

5. Order Tracking and Delivery Updates

Where tracking is available, shipment details will be shared through the contact information provided with your order. Please use the tracking information to follow your shipment's progress.

If your order has not arrived within the estimated delivery period, contact us at astronmarketer@gmail.com so we can help you check its status.

6. Delayed, Lost or Undelivered Orders

If your shipment is delayed, appears lost, or is marked as delivered but has not been received, please contact us. We will coordinate with our delivery partner, where applicable, to investigate the issue.

Nothing in this policy excludes any rights or remedies available to customers under applicable law.

7. Shipping Fee Refunds

Standard shipping is free on all orders. The ₹11 COD fee is a payment-related charge, not a shipping or handling fee. Any refund of this fee or other amounts paid will be handled in accordance with our Refund Policy and applicable law.

8. Contact Us

For shipping or delivery questions, please contact:

Astron Marketer
Email: astronmarketer@gmail.com

We’ll do our best to help you with your order.